Introduction

Welcome to Xterra Designs. These Terms and Conditions govern your use of our services and website. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services. We reserve the right to update and modify these terms at any time, and it is your responsibility to review them periodically.

Services Provided

Xterra Designs offers custom dress designing, stitching, and alterations services. Our services are tailored to meet the individual needs of our clients, providing high quality craftsmanship and personalized designs. By using our website or engaging with our services, you acknowledge that we provide these services based on the terms outlined in this agreement.

User Responsibilities

As a user of Xterra Designs, you agree to provide accurate and complete information during the order process. You are responsible for ensuring that all measurements and design preferences are provided correctly. Any inaccuracies in the information provided may result in delays or unsatisfactory outcomes, for which Xterra Designs is not liable.

Cancellations and Refunds

Orders can be canceled before the design or stitching process begins. Once the process has started, cancellations may not be accepted. If you are dissatisfied with the final product, we will work with you to make adjustments or offer a solution, but we do not offer refunds once the garment has been completed. Please refer to our return and alteration policy for more details.

Intellectual Property

All designs, trademarks, logos, and content provided on our website and through our services are the intellectual property of Xterra Designs. You are granted a limited license to use the content for personal, non commercial purposes only. You may not reproduce, distribute, or modify any materials from our website without prior written consent from Xterra Designs.

Limitation of Liability

Xterra Designs is not responsible for any damages resulting from the use of our services or website, including but not limited to direct, indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the specific service or product in question. We do not guarantee the outcome of any dress design or alteration, as results may vary based on factors such as fabric, measurements, and customer preferences.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in the Privacy Policy.

Governing Law

Governing Law refers to the legal framework and jurisdiction that will apply to a contract or agreement. It defines which state or country's laws will govern the interpretation, enforcement, and resolution of any disputes arising from the agreement. This clause specifies the legal system that will be used in case of disagreements or litigation.

Changes to Terms and Conditions

Xterra Designs reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated date will be indicated at the bottom of the page. We encourage you to review these terms periodically to stay informed about how we operate and provide our services.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please feel free to reach out to us at:

Our support team is available to assist with any inquiries or issues related to our terms, services, or products. We are committed to providing a smooth and enjoyable experience for all our customers.